Transforming the Customer Journey
The customer experience does not end with a smart mobile app or a re-designed on-line experience. The speed of the processes, the quality of the ongoing communications, the trust in the security of personal information and the overall responsiveness of your organization, are critical components of Digital Transformation, which drive customer loyalty.
Alfresco is working with leading banking and insurance organizations of all sizes around the globe to transform the end-to-end customer experience from the first contact to the last interaction.
Accelerating the use of the cloud and mobile, Content and Process Management technologies can manage customer information in hybrid models. Alfresco enables Financial Services organizations to reduce costs, improve agility and ensure audibility and compliance.